Managing users and roles
You don't need to come to us to give a colleague access: as a customer you invite users to your environment yourself. For each user you choose a role that determines what they can do.
The roles
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Owner: full access to your environment, including managing the team and the environment itself.
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Editor: manages the knowledge base and day-to-day team access.
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Annotator: reviews the inbox and annotations, for example during an optimization round (see Testing and evaluating).
Which role do you give whom?
Keep the number of Owners small: one or two people who are ultimately responsible for the environment. Give Editor to editors who maintain content and documents. Colleagues who only assess answers during a test round only need Annotator.
Someone leaving? An Owner or Editor can revoke their access.
Can't figure it out? Email service@vragen.ai.