Articles & customer stories
What we build, what we learn and how organizations put vragen.ai to work. Product news, customer stories and insights from the team behind vragen.ai.
Customer story
What 4,500 questions taught Werken voor Nederland about its own site
On the Dutch central government's careers site, vragen.ai has sat alongside the regular search field since 15 June. Werf& spoke about it with Bart Schoevaars, senior labour market strategist and project lead at O&P Rijk. What stands out most in his account: it is the questions without an answer yet that yield the valuable insights.
Read article- Customer story What 4,500 questions taught Werken voor Nederland about its own site “We only wanted our own, reliable content as the source.” Bart Schoevaars, project lead at O&P Rijk, in Werf&
- Inzichten & Trends An AI chatbot for SMEs: what to look for and what to skip Large companies already use AI twice as often as SMEs, and technology is not the reason. What to look for when choosing without an IT department, what it costs, and what you can safely skip.
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Events & webinars Now it's yours to run: the new admin environment On 12 August we showed in our webinar what we have been building over the past year. Jelle and Joris took everyone through the new vragen.ai admin environment. The home base for your agents, and the place where you discover what your audience is asking. Couldn't make it, or want to see something again? Watch the whole webinar back here. Watch the recording
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Insights & trends Why your AI assistant gives outdated answers It's usually the ingestion rather than the model. A broken sitemap, a firewall blocking your own crawler, or two versions of the same guideline both still online.
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Insights & trends What does an AI chatbot for your website cost? Custom builds quickly run from 8,000 to 25,000 euros, and SaaS tools charge per conversation. Where those figures come from, where the hidden costs sit, and our own prices right alongside.
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Insights & trends Accessibility starts long before the technology A website is full of barriers you stopped noticing long ago. So with vragen.ai, accessibility sits in the idea behind it, well before the conversation turns to technology.
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Insights & trends From 2 August, your chatbot has to tell people it's AI Article 50 of the AI Act applies from 2 August 2026. What the law literally asks of a chatbot or AI search function, and three requirements that appear in almost no checklist.
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Product news LexAgent: answers from Dutch law and case law With LexAgent, your vragen.ai agent can consult Dutch legislation alongside your own content, including local regulations such as municipal bylaws, official publications and court rulings, with the right version and the source included. Available on request.
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Events & webinars Webinar: take the reins in the new admin environment Reliable AI starts with your own knowledge. In one hour we show how you keep control of your knowledge, your conversations and your AI. You manage your agents, top up your knowledge and see what visitors are asking. Without a developer. Watch the recording
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Insights & trends An AI chatbot on your website: what works, where it goes wrong, and a better way An AI chatbot promises instant answers, yet most people find chatbots frustrating. The figures laid out, plus why we chose AI search that admits when it doesn't know something.
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Customer story
NHG guidelines and Huisarts & Wetenschap: one technology, two entirely different challenges
“The approach is different. No two RAG systems are alike.”
Bart, Sr. product owner at the NHG
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Product news vragen.ai WordPress plugin: AI search without a developer There is an official vragen.ai plugin for WordPress. You connect your site to a knowledge base yourself, without a custom integration or a developer.
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Insights & trends From one search query to a reasoning agent: how vragen.ai finds better answers vragen.ai grew from one fixed search query into agents that reason, search and adjust until they find the right answer in your own content.
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Events & webinars Recap: AI for Agencies, insights from the event and the podcast Bing van Moorsel spoke at the AI for Agencies event and Matthias Snoei joined De Verkenners Podcast. Two moments, one insight: agencies are taking on a new role in the age of AI.
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Product news The vragen.ai roadmap: from answers to control over conversations The vragen.ai roadmap: from individual answers to control over whole conversations, with agents, connections and widgets.
- Insights & trends The CMS faces a new evolution: what comes next? For twenty years we built websites around navigation. AI turns that logic around: from pages to intents, from menus to dialogue. On the step from CMS to Conversation Management System.
- Product news vragen.ai strengthens digital accessibility with new WCAG updates New WCAG updates make vragen.ai easier to use with assistive technology such as screen readers and keyboard navigation.
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Insights & trends From answering to acting: agents, (MCP) connections and widgets in practice From showing information to getting things done: how agents, MCP connections and widgets let a website act.
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Customer story Smarter search: AI opens up information at VluchtelingenWerk “This is a different way of working. Conversational, and in the end much more pleasant for the user.” Robin, product owner at VluchtelingenWerk
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Customer story From endless searching to a clear conversation: the VNG's AI journey “Working with the experts gave us the safe space we needed to simply get on with it.” Remy, project lead at the VNG
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Product news Widgets for actionable, visual answers Widgets are compact visual blocks that turn an answer into a next step: from buttons and forms to cards.
- Product news Semantic recommendations for Drupal Based on meaningful similarities in the content.
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Product news vragen.ai with agent mode: one question, several reasoning steps, a better answer Agent mode makes vragen.ai considerably smarter. Instead of searching once and then answering, the AI can now keep searching, ask follow-up questions and build up context on its own.
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Customer story How the NJi built a safe AI guide with vragen.ai and grew its own AI knowledge along the way “I understand much better now what AI is and how to use it responsibly. That has made me far more open to it.” Marleen van Riet, senior communications advisor at the NJi
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Product news
vragen.ai as a sovereign AI platform, built and hosted in the Netherlands
How we make local AI possible
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Product news New evaluation scores: a clearer view of how your AI performs Good news. We gave our evaluation scores a serious upgrade. You now get a much better picture of how your AI performs and where it may need attention.
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Product news How vragen.ai holds up under pressure from an ethical hacker What does an ethical hacking test mean for the AI search engine vragen.ai?
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Customer story How QSTA puts vragen.ai to work for food professionals “When visitors keep searching for a recipe or product that isn't in our database yet, we see it straight away.” Wouter de Bruin, online marketer at QSTA
- Product news Extra security with restricted reference domains Keep unwanted or unsafe references out of the AI output
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Product news Anonymizing data Sensitive information removed automatically
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Product news See what's going on even faster: the new Analytics view See at a glance which themes come up, how they are rated and where the opportunities are.
- Product news Search results with more structure and context Send metadata such as author, publication date or content type along through the API
- Product news Knowledge base: better stability and monitoring Immediate insight into how content is indexed, with automatic alerts when something goes wrong.
- Product news Autosuggestions for visitors in a hurry While a visitor types, vragen.ai shows smart suggestions from your own content.
- Insights & trends GEO and AEO: make your website findable for AI with these 7 techniques AI tools not understanding your site yet? Here are 7 GEO and AEO techniques to make your website findable for ChatGPT, Google and other AI search engines.
- Events & webinars Webinar: AI for municipalities with Matthias Snoei of vragen.ai How can municipalities use AI safely and sensibly? Watch the webinar with Matthias Snoei of vragen.ai for practical examples of AI in public services. The webinar is in Dutch.
- Insights & trends How vragen.ai search solutions boost conversion and improve the customer experience Visitors dropping off because they can't find what they're looking for? See how the AI search solutions from vragen.ai raise conversion and improve the customer experience for good.
- Insights & trends The steps to take before you start with RAG AI systems Considering a RAG system? These are the steps to take first, from data strategy to testing.
- Insights & trends How do you improve the precision and reliability of a RAG AI? Getting inaccurate or incomplete AI answers? Learn how to improve the precision and reliability of a RAG system with better data, instructions and evaluation.
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