Articles & customer stories

Product news 13 October 2026

New in the admin environment: an assistant that looks at your screen with you

Every page of the admin environment now has a question bar at the bottom. The admin assistant reads the page you have open, shows you the way and fills in fields for you.

Joris Meijer · 5 min read

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• Product news 13 October 2026 New in the admin environment: an assistant that looks at your screen with you Every page of the admin environment now has a question bar at the bottom. The admin assistant reads the page you have open, shows you the way and fills in fields for you. Joris Meijer · 5 min read
• Insights & trends 9 October 2026 What if a website adapted to you, instead of the other way around? A website that adapts to what your visitor wants to get done. From a single answer to an entire page, built from your own knowledge and components. Lisette Vredenburg · 7 min read
• Product news 6 October 2026 Product update: build your own widgets in vragen.ai Widgets were already possible in vragen.ai, but making them was work for a developer. With the new Widget Builder you make them yourself and decide when the agent uses them. Lisette Vredenburg · 2 min read
• Insights & trends Insights & trends 25 September 2026 How fast is an AI agent? Mostly, that's up to you An agent in vragen.ai answers an everyday question as fast as an AI search that looks things up once and then answers. How fast it really is depends on the model, the reasoning effort, search ahead and your knowledge base. And faster doesn't always feel better. Jelle Glebbeek · 6 min read
• Product news 22 September 2026 LexAgent now searches the council information of more than 300 municipalities Council proposals, motions with their voting results, decision lists and debates from more than 300 Dutch municipalities are now a source in LexAgent, alongside national law, municipal bylaws and, recently, EU law. What has been added since July, and why the work wasn't in fetching the documents but in making them usable. Jelle Glebbeek · 8 min read
• Insights & trends 7 September 2026 Lesson 01: Chopping endive, laminitic Shetland ponies and other questions for the oracle We read every one of the 2,389 questions asked on our own site this year. The odd ones turned out not to be the problem. The ones that were about us and got no answer were. Lisette Vredenburg · 6 min read
• Product news Product news 28 August 2026 Language models in the Netherlands: open models now run at Nebul Together with Nebul, we run large open language models entirely in the Netherlands. For the first time, every part of vragen.ai can run on Dutch soil: the application, the knowledge base and the language model. Why that matters now, and ten questions with answers. Bing van Moorsel · 10 min read
• Customer story Customer story 24 August 2026 What 4,500 questions taught Werken voor Nederland about its own site “We only wanted our own, reliable content as the source.” Bart Schoevaars, project lead at O&P Rijk, in Werf&
• Inzichten & Trends Inzichten & Trends 23 August 2026 An AI chatbot for SMEs: what to look for and what to skip Large companies already use AI twice as often as SMEs, and technology is not the reason. What to look for when choosing without an IT department, what it costs, and what you can safely skip. Bing van Moorsel · 6 min read
• Events & webinars 13 August 2026 Now it's yours to run: the new admin environment On 12 August we showed in our webinar what we have been building over the past year. Jelle and Joris took everyone through the new vragen.ai admin environment. The home base for your agents, and the place where you discover what your audience is asking. Couldn't make it, or want to see something again? Watch the whole webinar back here. Lisette Vredenburg · 4 min read Watch the recording
• Insights & trends 11 August 2026 Why your AI assistant gives outdated answers It's usually the ingestion rather than the model. A broken sitemap, a firewall blocking your own crawler, or two versions of the same guideline both still online. Jelle Glebbeek · 10 min read
• Insights & trends 3 August 2026 What does an AI chatbot for your website cost? Custom builds quickly run from 8,000 to 25,000 euros, and SaaS tools charge per conversation. Where those figures come from, where the hidden costs sit, and our own prices right alongside. Bing van Moorsel · 7 min read
• Insights & trends 31 July 2026 Accessibility and AI on your website: what vragen.ai takes care of With vragen.ai, visitors ask their question in their own words and don't have to figure out a menu or filter. The widget itself is built to WCAG. With figures on low literacy and what the European Accessibility Act asks. Jelle Glebbeek · 5 min read
• Insights & trends 28 July 2026 AI Act Article 50: your chatbot has to disclose that it's AI Article 50 of the AI Act has applied since 2 August 2026. What the law literally asks of a chatbot or AI search function, and three requirements that appear in almost no checklist. Bing van Moorsel · 8 min read
• Product news 23 July 2026 LexAgent: answers from Dutch law and case law With LexAgent, your vragen.ai agent can consult Dutch legislation alongside your own content, including local regulations such as municipal bylaws, official publications and court rulings, with the right version and the source included. Available on request. Jelle Glebbeek · 5 min read
• Insights & trends 22 July 2026 A chatbot for your website: what works, where it goes wrong, and what works better An AI chatbot promises instant answers, yet most people find chatbots frustrating. The figures laid out, plus why we chose AI search that admits when it doesn't know something. Bing van Moorsel · 7 min read
• Customer story 20 July 2026 NHG guidelines and Huisarts & Wetenschap: one technology, two entirely different challenges “The approach is different. No two RAG systems are alike.” Bart, Sr. product owner at the NHG
• Product news 25 June 2026 vragen.ai WordPress plugin: AI search without a developer With the official vragen.ai plugin for WordPress, you add an AI assistant to your site yourself, without a developer. The plugin sends your content to the knowledge base as soon as you publish or update. Jelle Glebbeek · 3 min read
• Insights & trends 22 June 2026 From one search query to a reasoning agent: how vragen.ai finds better answers vragen.ai grew from one fixed search query into agents that reason, search and adjust until they find the right answer in your own content. Jelle Glebbeek · 6 min read
• Events & webinars 23 April 2026 Recap: AI for Agencies, insights from the event and the podcast Bing van Moorsel spoke at the AI for Agencies event and Matthias Snoei joined De Verkenners Podcast. Both made the same point: agencies are taking on a new role as AI changes the work. Lisette Vredenburg · 2 min read
• Product news 2 April 2026 The vragen.ai roadmap for 2026: from answers to control over conversations In 2026, vragen.ai is working on two themes: the Conversation Management system, which keeps you in control of whole conversations, and self-sufficiency, so you can manage everything yourself. Agents, connections and widgets are the building blocks. Lisette Vredenburg · 5 min read
• Insights & trends Insights & trends 30 March 2026 The CMS faces a new evolution: what comes next? For twenty years we built websites around navigation. AI turns that logic around: from pages to intents, from menus to dialogue. On the step from CMS to Conversation Management System. Matthias Snoei · 5 min read
• Product news Product news 18 March 2026 vragen.ai strengthens digital accessibility with new WCAG updates New WCAG updates make vragen.ai easier to use with assistive technology such as screen readers and keyboard navigation. Jelle Glebbeek · 1 min read
• Insights & trends 5 March 2026 From answering to acting: agents, (MCP) connections and widgets in practice From showing information to getting things done: how agents, MCP connections and widgets let a website act. Joris Meijer · 4 min read
• Customer story 25 February 2026 Smarter search: AI opens up information at VluchtelingenWerk “This is a different way of working. Conversational, and in the end much more pleasant for the user.” Robin Siep, product owner at VluchtelingenWerk
• Customer story 18 February 2026 From endless searching to a clear conversation: the VNG's AI journey “Working with the experts gave us the safe space we needed to simply get on with it.” Remy Manck, adviser and project lead at the VNG
• Product news 30 January 2026 Widgets for actionable, visual answers Widgets are compact visual blocks that turn an answer into a next step: from buttons and forms to cards. Lisette Vredenburg · 2 min read
• Product news Product news 7 January 2026 Semantic recommendations for Drupal The vragen.ai module for Drupal shows related content under every article, based on meaning instead of keywords. No manual linking. Jelle Glebbeek · 1 min read
• Product news 17 December 2025 vragen.ai with agent mode: one question, several reasoning steps, a better answer Agent mode makes vragen.ai considerably smarter. Instead of searching once and then answering, the AI can now keep searching, ask follow-up questions and build up context on its own. Joris Meijer · 4 min read
• Customer story 15 December 2025 How the NJi built a safe AI guide with vragen.ai and grew its own AI knowledge along the way “I understand much better now what AI is and how to use it responsibly. That has made me far more open to it.” Marleen van Riet, senior communications advisor at the NJi
• Product news 4 December 2025 vragen.ai as a sovereign AI platform, built and hosted in the Netherlands vragen.ai is built and hosted in the Netherlands: the application, the knowledge base and, since August 2026, the language model too, at Nebul. That keeps you in charge of your data, your infrastructure and your answers. Lisette Vredenburg · 2 min read
• Product news 3 December 2025 New evaluation scores: a clearer view of how your AI performs Evaluation scores in vragen.ai now show as a percentage from 0 to 100 instead of 0 to 1, and are tuned to how vragen.ai works. That way you see right away which answers need attention. Lisette Vredenburg · 2 min read
• Product news 1 December 2025 Ethical hacker tests vragen.ai: no critical risks An independent ethical hacker tested vragen.ai under the Dutch CCV certification. No critical risks came out of it, and we fixed the two findings right away. Björn Brala · 3 min read
• Customer story 4 November 2025 How QSTA puts vragen.ai to work for food professionals “When visitors keep searching for a recipe or product that isn't in our database yet, we see it straight away.” Wouter de Bruin, online marketer at QSTA
• Product news Product news 27 October 2025 Extra security with restricted reference domains With restricted reference domains, you decide which domains vragen.ai may show links and images from in an answer. That keeps unsafe references out of the answers. Lisette Vredenburg · 1 min read
• Product news 20 October 2025 Automatically anonymizing personal data in vragen.ai vragen.ai automatically removes personal data that visitors accidentally type into a question, such as names and email addresses. After one hour the original data is permanently deleted. Lisette Vredenburg · 1 min read
• Product news 19 October 2025 See what's going on even faster: the new Analytics view Analytics in vragen.ai groups every question asked into themes. You see right away what visitors ask about, how they rate the answers and where the opportunities are. Lisette Vredenburg · 1 min read
• Product news Product news 6 October 2025 Search results with more structure and context Through the API you send metadata along, such as author, publication date or content type. vragen.ai shows it in the search results, so visitors see faster what is relevant. Lisette Vredenburg · 2 min read
• Product news Product news 30 September 2025 Knowledge base: better stability and monitoring In the vragen.ai knowledge base you see per document whether it has been processed, is queued or returned an error. When something fails, you get an alert automatically. Lisette Vredenburg · 1 min read
• Product news Product news 2 September 2025 Autosuggestions for visitors in a hurry While a visitor types, vragen.ai shows smart suggestions from your own content. Lisette Vredenburg · 2 min read
• Insights & trends Insights & trends 28 August 2025 GEO and AEO: make your website findable for AI with these 7 techniques Seven GEO and AEO techniques to make your website findable for ChatGPT, Google and other AI search engines. Joris Meijer · 5 min read
• Events & webinars Events & webinars 12 August 2025 Webinar: AI for municipalities with Matthias Snoei of vragen.ai How can municipalities use AI safely and sensibly? Watch the webinar with Matthias Snoei of vragen.ai for practical examples of AI in public services. The webinar is in Dutch. Matthias Snoei · 1 min read
• Insights & trends Insights & trends 25 February 2025 How vragen.ai search solutions boost conversion and improve the customer experience Visitors dropping off because they can't find what they're looking for? See how the AI search from vragen.ai gets them to the right answer, with more conversion and a better customer experience as a result. Raymond Wouters · 2 min read
• Insights & trends Insights & trends 25 February 2025 Getting started with RAG: five steps before you begin RAG (Retrieval-Augmented Generation) lets an AI answer from your own content, with the source attached. These five steps come before you start: from getting your knowledge sources in order to starting small and testing. Joris Meijer · 2 min read
• Insights & trends Insights & trends 25 January 2025 How do you improve the precision and reliability of a RAG AI? Getting inaccurate or incomplete AI answers? Learn how to improve the precision and reliability of a RAG system with better data, instructions and evaluation. Joris Meijer · 2 min read

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