Every conversation gives you insight.

Visitors get an answer straight from your own content, with the source included. And you see which questions are being asked, where information is missing and what to improve.

What exactly is vragen.ai?

Example answer by vragen.ai

vragen.ai lets visitors ask their question on your website and gives them a reliable answer straight from your own content, with the source included. You decide which sources the AI uses.

Source: How it works

This is an example. The interactive widget could not load here, for instance because of a script blocker or a slow connection.

Create your demo Try it yourself

You are talking to an AI assistant from vragen.ai. Why we mention this (Dutch)

Create your demo

No obligation. Uses your own content.

The vragen.ai admin environment with the menu on the left (Conversations, Analytics, Knowledge base, Agents, Search strategies) and the Analytics screen open: 417 conversations and 645 questions over thirty days, with answer quality and two charts showing the trend over time.

These organizations use vragen.ai

  • VNG
  • Vereniging van Rekenkamers
  • Gemeente Deurne
  • TBI
  • VluchtelingenWerk
  • European Data Protection Board
  • QSTA
  • Croonwolter&dros
  • BAM
  • ArboNed
  • Ster
  • Leiden Marathon
  • Dutch College of General Practitioners
  • Huisarts & Wetenschap
  • Dutch Journal of Medicine
  • KBvG, Koninklijke Beroepsorganisatie van Gerechtsdeurwaarders
  • Canon van Nederland
  • Koninklijke Horeca Nederland
  • Werken voor Nederland, Rijksoverheid
  • kanker.nl

This is what a conversation with vragen.ai could look like

Why would we want this?

Answer by vragen.ai

Less searching. Fewer calls. More insight.

Give visitors an answer right away, and learn what they need while you do it. People get helped faster, and you find out where your service and your content fall short.

Less searching

No more digging through pages and search results. Visitors ask their question and get an answer right away.

Fewer calls

Common questions get answered on the spot. That leaves your colleagues more time for the conversations where they really make a difference.

More insight

Analytics show you where people click. Vragen.ai shows you what they want to know, do or get done.

How far can we take this?

Answer by vragen.ai

Start small. Expand where it pays off.

In the setup you decide how far the AI may go: search only, without giving an answer; ask follow-up questions and advise; or actually get things done in your systems. Whichever you choose, every interaction shows you what visitors need, and you start where it pays off most today.

  1. AI search

    Replace the traditional search box.

  2. AI conversation

    Turn answers into a conversation.

  3. AI actions

    Let the conversation finish the job.

Example: search and answer

Can I reschedule my appointment?

Yes. You can reschedule up to 24 hours beforehand, using the link in your confirmation email.

Source: Changing an appointment Frequently asked questions

Pages found

  • Changing or cancelling an appointment
  • Confirmation email not received
  • Opening hours and locations

You get the answer and the relevant pages.

Or type your own question

Example: cards inside the conversation

Can I get help with transport?

That could mean two things. Is this about transport to an appointment, or about a reimbursement for your own transport?

Then this is the scheme that fits your question. You apply on that page.

Transport to an appointment Apply on the site

Yes. The transport team is available on weekdays.

Transport team Call or email, Mon to Fri

The AI checked what you meant, then pointed you to where you can do it.

Or type your own question

Example: scheduling

I'd like to come in about my application

We still have openings this week. Pick a time.

I'll put it in the calendar. Is this right?

Scheduled. The invitation is in your inbox.

Here the conversation did the work, not a form on another page.

Or type your own question

Source: AI site search From answering to acting

And what do we get out of it?

Answer by vragen.ai

Stop guessing what your visitors need

Every question a visitor asks shows you what is going on. You find out which topics matter, where people get stuck and what knowledge is missing.

So you know what to write, and where your service falls short.

  • An inbox with every question asked
  • Content opportunities: where your agent has the least to work with
  • Trends, new themes and shifts
  • See how well your content scores on GEO

WB Answer from a customer

“If visitors often search for a certain recipe or product that isn't in our database yet, we see it right away. Then we know: this is what we need to create content for.”

Wouter de Bruin · online marketer at QSTA
Read the QSTA customer story

Source: The analytics feature GEO and AEO

But is AI safe enough for our organization?

Answer by vragen.ai

Answers based on your knowledge. On your terms.

You decide which knowledge vragen.ai uses, which instructions apply and how the assistant behaves. For every answer you see where it came from. What is not allowed does not happen.

  • You choose the knowledge: your sources only, with the source included
  • You set the tone, role and limits per assistant, and you can follow every conversation
  • Everything runs in a controlled environment in the Netherlands, with monitoring and security testing

How it works

Certified to ISO 9001, ISO 27001 and NEN 7510.

Your knowledge can be anything:

  • Web pages
  • PDF documents
  • Word documents
  • Intranet

Source: Ethical hacker test Sovereign AI platform

How do other organizations use vragen.ai?

Answer by vragen.ai

How organizations use vragen.ai

From a smarter search box to a digital assistant. Each one starts where it pays off most today.

Customer story What 4,500 questions taught Werken voor Nederland about its own site “We only wanted our own, reliable content as the source.” Bart Schoevaars, project lead at O&P Rijk, in Werf& Customer story NHG guidelines and Huisarts & Wetenschap: one technology, two entirely different challenges “The approach is different. No two RAG systems are alike.” Bart, Sr. product owner at the NHG Customer story Smarter search: AI opens up information at VluchtelingenWerk “This is a different way of working. Conversational, and in the end much more pleasant for the user.” Robin Siep, product owner at VluchtelingenWerk

See all customer stories

Why is all of this in one platform?

Answer by vragen.ai

One platform that grows with your ambitions

Separate tools for search, chat and analytics mean separate settings, separate knowledge and separate accountability. In vragen.ai it all lives in one place: the same knowledge, the same limits, the same audit trail.

You choose the model, you set the knowledge and the limits, and afterwards you can see what happened. Whoever owns the knowledge owns the conversation.

  1. AI Model

    The engine of the system. You choose the model, always on European soil.

  2. Knowledge

    You decide which sources and documents the AI may consult.

  3. Instructions

    You set how the AI answers: tone, boundaries and limits.

  4. Monitoring

    Every conversation and reasoning step is recorded and can be reviewed.

  5. Evaluation & analytics

    You review questions and answers and adjust the system.

Together: one Conversation Management System

Source: What a Conversation Management System is Our roadmap

How fast can it be on our website?

Answer by vragen.ai

Today. This is all you need:

<!-- Generated by VragenAI - https://vragen.ai -->
<script src="https://your-domain.vragen.ai/embed.js?deployment=website"></script>
<div id="vragenai-app"></div>

Two lines of code. The widget at the top of this page runs on it too. You get your own version as soon as vragen.ai has ingested your content, often the same day. You choose how it appears: inline on the page, as a pop-up or as a button in the corner, fully in your own house style. Want a deeper integration? Use the API, or the WordPress and Drupal plugins, where you place the widget as a block.

Source: WordPress plugin Drupal module Connecting via the API

And what does it cost?

Answer by vragen.ai

From € 49 per month

You start with what you need and expand when there is a reason to. You don't need a full AI transformation to begin. Cancel monthly, so you're never locked in.

Starter € 49 /mo Most chosen Essential € 349 /mo Professional € 795 /mo Enterprise Custom

See our packages and calculate your price

And who is behind vragen.ai?

Answer by vragen.ai

46 thinkers and doers ready to help you

Vragen.ai is a product of SWIS, a Dutch digital agency with more than 25 years of experience. We believe that understanding your visitor's intent is what matters most. That is why we built vragen.ai as a Conversation Management System, and why we help you with setup, optimization and integration.

  • SWIS colleagues talking things through behind a screen
  • The open-plan office at the SWIS office in Leiden

Meet the whole team

Source: About us

Can I try it without any obligation?

Answer by vragen.ai

See what vragen.ai can do with your website

Fill in your website and see how vragen.ai answers the questions your visitors ask. You create an environment filled with your own content, so you see straight away what your visitors will see.

Enter your details

Takes a minute · all fields required

  • No obligation
  • With your own content

Rather talk it through first

Timon Zuurmond, account manager at vragen.ai

Timon Zuurmond

Account manager

Not sure whether your content is suitable, or which plan fits? Timon will take a quarter of an hour to look at it with you.

Book 15 minutes

+31 6 12 15 05 90 tzuurmond@swis.nl

Mon to Fri, 9:00 to 17:30

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