Docs
Everything about vragen.ai: the app screen by screen, and the tasks around it. Ask your question below and get an answer right away.
Getting started
What vragen.ai is and how you go live.
The app
The same layout as the app; every section has its own tour.
Insight
Dashboard Where you land after logging in: weekly numbers, answer quality and the health of your knowledge base in one overview. Conversations Read back every conversation, with scores, sources and visitor feedback. Test conversations stay separate. Analysis All your visitors' questions, automatically grouped into themes and topics. With your own dashboard and an AI report.Base
Knowledge base Everything your agent knows: sources, documents and their health, with the buttons to adjust course. Agents What an agent is, how agent mode differs from the classic system and how to switch without losing your optimization work. Search strategies Decide how your agent retrieves knowledge: semantic, keyword or both, with filters and reranking.Build
Playground Ask questions the way your visitors do, switch between variants and compare the answers, without polluting your real conversations. Integrations Pick the shape, the agent and the appearance per integration, and take it live with an embed code, shortcode or link.Tasks
The daily work: content, settings, testing and your team.
- The crawler and your content How the crawler reads your website, how quickly changes take effect and how to allow it through firewalls such as Cloudflare.
- Managing content in your knowledge base Adding sources, disabling or deleting pages, and having content reindexed.
- Configuring vragen.ai Which settings you can adjust: knowledge scopes, search behavior, answer generation and more.
- Testing and evaluating How to run an optimization round, give useful feedback and use the evaluation scores.
- Managing users and roles Invite colleagues yourself and choose a role per user: Owner, Editor or Annotator.
- Exporting and analyzing the inbox Export the questions from your inbox to Excel or CSV to analyze them, and understand the timestamps in the file.
On your website
Placing, styling and securing the widget, or replacing search in your CMS.
- The widget on your website Everything about the widget on your site: integrating it, styling it to match your brand and including it in your Content Security Policy.
- The widget in a locked-down environment Lock the API of your environment and let the widget talk through a proxy on your own domain. Which calls to forward and what to watch.
- WordPress plugin Connect your WordPress site to vragen.ai yourself: automatic synchronization, semantic search and the widget as a block.
- Drupal module Synchronize your Drupal content to vragen.ai and optionally use semantic search via Search API.
API
Managing documents, searching and analyzing via the JSON:API.
- Working with the API The basics of the vragen.ai API: base URL, authentication, required headers and JSON:API conventions.
- Connecting via the API Create, update and delete documents in your knowledge base via the JSON:API.
- Searching via the API Semantic search in documents and document chunks, with filters, facets and pagination.
- Analyzing via the API Retrieve conversations and questions for analysis and reporting via the threads and runs endpoints.
- Deployments via the API Retrieve the widget variants (deployments) in your environment read-only via the JSON:API.
- Knowledge base as an MCP server Give an AI client such as Claude direct access to your knowledge base via MCP.
Trust & support
Hosting and privacy, limits, and help when you're stuck.
- Hosting and data storage Where vragen.ai runs, where your data stays and which language models you can use.
- DPIA and processing register The processing activities, subprocessors, retention periods, risks and measures of vragen.ai, in one place for your DPIA or processing register.
- Answer limit and fair use What happens when you reach your plan's number of answers: no cutoff, no surprises.
- Troubleshooting and support The most common technical problems and how to solve them, plus how to reach support.