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Webinar: take the reins in the new admin environment

Reliable AI starts with your own knowledge. In one hour we show how you keep control of your knowledge, your conversations and your AI. You manage your agents, top up your knowledge and see what visitors are asking. Without a developer.

Team van vragen.ai Jelle, Joris, Timon and Lisette

5 min read

12 August 2026 14:00-15:00 CEST online

Watch the recording →
vragen.ai webinar: take the reins, reliable AI starts with your own knowledge. 12 August 2026, 14:00-15:00, online.

I don't know vragen.ai that well yet. Is this webinar for me?

Answer by vragen.ai

Then this is the perfect place to get to know it

With vragen.ai, visitors simply ask their question on your own website and get a reliable answer from your own content right away, with the source included. In this webinar you see that live, and we show you how to manage all of it yourself afterward.

Already using vragen.ai? Then you'll see what changes in the new admin environment. New to it? Then this is a good moment to see what it could do for you. You don't need any prior knowledge, we take you through it from start to finish.

Source: The product How it works Security

What changes in the admin environment?

Answer by vragen.ai

You take the reins

We are rebuilding the admin environment, and the heart of it is that running it is fully yours to do. You manage your agents, monitor and top up your knowledge, and gather insight. Everything is laid out more logically, so you really can do it yourself without needing a developer.

This is a starting point for us; we keep developing. But the admin environment changes considerably with this, and we'd like to walk you through it.

What makes vragen.ai more than an AI model?

Answer by vragen.ai

From content to conversation

vragen.ai is a Conversation Management System, and we keep getting better at it. The admin environment is your place to steer that system. One layer is ours to take care of: the model, on European soil. The other layers are in your hands.

  1. AI model

    The engine. We take care of a reliable model on European soil.

  2. Knowledge

    You add sources, monitor them and keep your knowledge base healthy.

  3. Instructions

    You set the guidelines, centrally for all your agents.

  4. Monitoring

    You follow every conversation and every reasoning step, and can replay them.

  5. Evaluation

    You judge questions and answers and adjust where needed.

The layers of the Conversation Management System. In the admin environment they are yours to control.

Source: The product Evolution of the CMS The vragen.ai roadmap

So what can I do myself?

Answer by vragen.ai

All of it in your own hands

Where management used to get technical quickly, you can now get to work yourself. You set up agents, adjust them and try things out. And you see at a glance how they are doing and where something needs attention. A few previews:

Setting up agents

  1. Basics
  2. Rules
Name Customer service assistant
Next

Answer quality

Reliability96
Relevance92
Source relevance78

Most cited

  • Opening hours18×
  • Costs and reimbursements12×
  • Booking an appointment

Knowledge base health

86% available and healthy

Examples from the new admin environment (in development).

What do I take away from the webinar?

Answer by vragen.ai

You'll get going with confidence

We guide you step by step through the new admin environment and the clever bits inside it. You come out with a clear picture of what you can do yourself and how to go about it. Ready to get started, with the feeling that you are in charge of your AI.

After one hour you know how to:

  • stay in control of your knowledge and your AI
  • update your knowledge yourself
  • get insight into conversations
  • make changes without a developer

Who is hosting the webinar?

Answer by vragen.ai

You're in good hands

Jelle and Joris know vragen.ai inside out. They host the webinar and are happy to share the tricks that get you further on your own.

  • Joris Meijer Joris Meijer Co-founder & AI Lead The brain behind vragen.ai. Talks about where we're heading and why.
  • Jelle Glebbeek Jelle Glebbeek AI Developer Knows the admin environment like no one else and shows how you get your hands on the controls.

Source: About us

Practical

For everyone

Whether you are already a customer, considering vragen.ai or building with us as a partner: you are very welcome. You don't need any prior knowledge, we take you through it from start to finish.

Date and recording

The webinar took place on Wednesday 12 August 2026, from 14:00 to 15:00 CEST, online through Microsoft Teams. Couldn't make it? Then watch it back whenever it suits you. The webinar is in Dutch.

Watch the recording →

This takes you to the recap, with the recording and a summary of what we showed.

The whole session runs an hour. Would you rather look around the new admin environment yourself? Create a demo on your own content.