What is vragen.ai?

vragen.ai is an AI search solution for your website or intranet that gives visitors direct answers to their questions, without them having to search through pages, documents, or menus.

Instead of searching by keywords, vragen.ai understands the entire question. The AI only provides answers based on the knowledge you make available, such as your website content, documentation, or knowledge base. Every answer is verifiable because the sources used are visible. Additionally, you decide which sources may be used and which instructions the AI follows.

But answering questions is just the beginning.

Every question your visitors ask provides insight into what they actually want to know or achieve. Through the dashboard, you can see what information is missing, where visitors get stuck, and which topics are most important. This allows you to improve not only the AI's answers, but also your content and digital services.

For whom?

vragen.ai was developed for governments, healthcare organizations, companies, and publishers who:

• want to help visitors or employees faster with reliable answers;

• want to gain insight into what visitors are truly asking and where they get stuck;

• want to maintain control over how AI is deployed;

• want to deploy AI safely and verifiably based on their own knowledge;

• want to go live quickly with an AI solution on their website or intranet.

More than just giving answers

A good answer is often just the beginning.

vragen.ai helps visitors not only find information, but also achieve their goal. Whether someone is looking for an answer, wants to make a choice, or needs to be guided through a process: you decide how that conversation goes.

You determine which knowledge is used, which instructions the AI follows, and how visitors are guided step-by-step. This turns a conversation into more than just a question and an answer. It becomes a way to actively assist visitors, in a manner that fits your organization.

A Conversation Management System

We call vragen.ai a Conversation Management System (CvMS).

While a Content Management System (CMS) revolves around managing pages and content, a Conversation Management System also helps you manage the conversations around that content.

You manage not only the knowledge that the AI uses to answer, but also how conversations flow, which instructions the AI follows, and how visitors are helped to achieve their goal. At the same time, conversations give you insight into what visitors need, allowing you to continuously improve your content and service.

We believe this is the next step in the evolution of websites. Navigating is no longer central; instead, the focus is on understanding your visitor's intent and helping them achieve their goal.